Domestic Shipping

1. All domestic orders (Indonesia) will be shipped via SiCepat.
2. Shipping costsarecalculatedbased onweight and distance traveled.
3. Confirmation and tracking information will be sent by request throughourcustomerservice via WhatsApp.
4. We accept no responsibility for loss or damage to anyitems caused by the logistic company.
5.If thereare any errors happen, we will gladly helpyouto fix any issues you may have.

International Shipping

1. All International orders (excluding Southeast Asia or neighboring countries) will be shipped via DHL Express.
2. Delivery time may range from 4 – 7business days, depending on thedistance of the country of your order.
3. Confirmation and tracking information will be sent by DHL Express ,UPS or EMS to the email listed at the intended address.
4. We accept no responsibility for loss or damage to anyitemscaused by the logistic company.
5.If there are any errors happen, we will gladly help you to fix any issues you may have.

Return Policy

1. We guarantee all the items we send are in the best condition.
2. We only accept returns if the size we have provided is too small or too big.However, the mistake couldnot be from us as the information yougavewas inaccurate oryou immediately chose the size without consultingus first. Accordingly, we suggest you toconsultusto find the size of yourchosenitems before purchasingthem.
3.If you wish to return a product, the Buyer is responsible for covering the shipping costs for the return and the shipment of the replacement item. Shipping costs are non-refundable. In the event of a refund, the return shipping costs will be deducted from your refund amount.
4.Items returned must be inperfect condition (undamaged & undefective), the same as the itemswe shipped to you.
5.Please follow our customer servicedirections forthe terms of returning the items.
6.Returns can only be made within 3 days after the items received.
7.We do not guarantee the package that we will accept.

IMPORTANT :
8. All order cannot be refund.
9. You cannot exchange/replace items that are on sale/discount.

Any questions?
If you have ones, do not hesitate to contact us via email to order@junkardcompany.com because we will be here to assist you.